Effective Date: 05/28/2026
1. Introduction
Welcome to D Rock Paving. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other details provided through our contact forms or email communication.
- Non-Personal Information: IP addresses, browser type, and usage data collected through cookies and analytics tools.
We also use third-party tracking tools, including but not limited to:
- Google Analytics
- Google Conversion Tracking
- Facebook Pixel
- CallRail call and form submission tracking
These tools help us analyze trends and monitor site usage.
3. SMS Terms & Conditions
By submitting any form on our website, you agree to receive communications from us, including service updates, billing information, promotional offers, and other notifications. These messages may be delivered via SMS, email, or phone calls.
- Message and Data Rates May Apply: You can opt out of SMS communications at any time by replying “STOP,” or you can reply “HELP” for more information.
- You can opt out of email communications by using the unsubscribe link provided in our emails.
We will not sell or use your mobile number for any purpose other than those outlined in this policy.
4. How We Use Your Information
Your information is used for the following purposes:
- Communication related to services you’ve requested
- Sending reminders and follow-up communications
- Marketing campaigns, promotional offers, and service improvements
- Requesting reviews and referrals
- To respond to inquiries and provide customer support.
- To improve our website and services.
- To comply with legal requirements.
- To send updates or promotional materials (only with your consent).
Your information is securely stored and used internally within D Rock Paving. It will either be manually or automatically entered into our CRM system for the purposes outlined above. We do not sell or lease your personal information to third-party vendors.
5. How We Store and Secure Your Information
We take your privacy and data security seriously. Our website is secured with SSL encryption to protect any information submitted through forms on the site.
We do not collect sensitive financial information online. Payment for services, such as credit card, check, or e-transfer, is handled offline, in person, or over the phone. Any information shared with us offline is stored securely.
6. Information Sharing
We do not sell or rent your personal information. We may share your data with:
- Service providers assisting in website operations.
- Law enforcement or regulatory bodies when required by law.
7. Data Security
We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
8. Cookies & Tracking Technologies
We use cookies to improve the functionality of our website and to help us understand user preferences and behavior. These cookies include:
- Analytical cookies for tracking site usage and visitor behavior
- Ad tracking cookies for marketing purposes
You can choose to accept or decline cookies through your browser settings. Declining cookies may affect your ability to use certain features of the website.
9. Your Rights & Choices
You have the right to:
- Request access to your personal data.
- Correct inaccuracies in your data.
- Opt-out of promotional emails.
- Request deletion of your personal information (subject to legal obligations).
10. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies when visiting linked sites.
11. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this policy, please contact us:
D Rock Paving
15 Regan Road, Unit No 12
Brampton, ON, L7A 1E3
(+1) 905-863-1126
info@drockpaving.ca